Current Status
All services online.
We're looking into what's wrong and will
post an update here as soon as possible.
As always, drop us an email at help@wikispaces.com if you have any questions.
Notices From the Last 365 Days
28 Nov 2009 8:30 PM PST (04:30 UTC / GMT)Our network provider will be performing router maintenance at 10:30 PM PST (6:30 AM UTC) and 12:00 AM PST (8:00 AM UTC) this evening. Some visitors may see connection delays or timeouts for around 15 minutes at these two times, though we expect most Wikispaces vistors will not be affected. - jbyers
15 Nov 2009 6:45 PM PST (02:45 UTC / GMT)For approximately 15 minutes some users got error pages when visiting Wikispaces, or unusually slow response times. We've fixed the problem and are serving traffic normally now. - jbyers
5 Nov 2009 8:01 PM PST (04:01 UTC / GMT)We experienced a site overload last night that cause slow page loads and several minutes of site-down errors. This was fixed by approximately 8 PM PST, thanks for your patience. - jbyers
7 Oct 2009 11:18 AM PDT (18:18 UTC / GMT)Wikispaces was serving error pages to some visitors during a three minute window this morning. We've corrected the error and are serving traffic normally now. - jbyers
3 Oct 2009 9:00 AM PDT (16:00 UTC / GMT)Wikispaces will be offline for maintenance for up to an hour on Saturday at 9 AM PDT. We'll keep you updated here as our work progresses. Update we've started as of 9:17 AM. Update 2 back online as of 9:55 AM. Thanks! - jbyers
30 Sep 2009 11:30 AM PDT (18:30 UTC / GMT)We experienced a brief overload due to a server migration, causing a site-down page for about three minutes. We've identified the cause and are addressing it now. Update we're seeing more of the same -- we're hard at work to bring the site back now. Update 2 we're back to normal as of 12:45 PM PDT. Thanks for your patience. - jbyers
16 Sep 2009 7:13 AM PDT (14:13 UTC / GMT)The site is performing slowly and some users may receive a 500 error. We are working on correcting the problem. The issue with 500 errors and site slowness has been resolved. - dbellizzi
15 Sep 2009 1:29 PM PDT (20:29 UTC / GMT)Some users may have found the site being down while using Wikispaces. - dbellizzi
31 Aug 2009 9:29 PM PDT (04:29 UTC / GMT)We're in the midst of a site update, we'll be back online as soon as possible. Update The site was online after ~5 minutes though some performance problems lasted until approximately 10 PM PDT. Thanks for your patience. - jbyers
26 Aug 2009 12:10 PM PDT (19:10 UTC / GMT)A network outage is causing slow access to Wikispaces. We're working with our provider on the problem and will update the status here as soon as possible. Update we've made a DNS change to hopefully help in the short term. Update the issue -- a failed switch that affected some of our load balancers -- is resolved as of 1 PM PDT. We've lowered our DNS TTL a bit to recover more quickly in the future. While the site never fully went offline, unlucky visitors who got one of the affected IPs would have to wait for the first request to time out before getting to us. - jbyers
14 Aug 2009 5:00 PM PDT (00:00 UTC / GMT)We're updating the IP addresses for Wikispaces.com at 00:00 GMT / 17:00 PDT tonight. More information can be found at http://bit.ly/FaHXo. There will be no downtime associated with this change. - jbyers
24 Jul 2009 10:08 PM PDT (05:08 UTC / GMT)We're running a site update that should be done shortly. Update we're back, thanks for your patience! - jbyers
25 Jun 2009 8:02 PM PDT (03:02 UTC / GMT)We're in the midst of a site update that should last no more than five minutes. Thanks for your patience. Update: done! - jbyers
6 May 2009 10:42 AM PDT (17:42 UTC / GMT)We experienced a site-wide slowdown from approximately 10:32 AM PST to 10:37 AM PST. We've identified the underlying issue and will roll out a fix shortly. - jbyers
23 Apr 2009 3:25 AM PDT (10:25 UTC / GMT)We had a 3 minute window where some visitors saw a site-down page or very slow page loads. This is fixed. - jbyers
13 Apr 2009 9:12 PM PDT (04:12 UTC / GMT)We're performing a brief maintenance we expect to last less than ten minutes. Update: done! Thanks for your patience. - jbyers
7 Apr 2009 6:00 PM PDT (01:00 UTC / GMT)Wikispaces will be offline for a brief maintenance window tonight at 9 PM PDT (4 AM GMT), lasting approximately 15 minutes. We'll update the status here as we go. Update the maintenance has started at 9:06 PM PDT. Update 2 back at 9:21 PM PDT. - jbyers
6 Apr 2009 1:49 PM PDT (20:49 UTC / GMT)A network failure caused a brief site-wide outage this afternoon, starting at approximately 1:40 PM PDT. The site is now back online. - jbyers
7 Mar 2009 9:12 PM PST (05:12 UTC / GMT)We needed to take a brief maintenance window tonight, lasting under five minutes. The site is now back online. - jbyers
27 Jan 2009 8:20 PM PST (04:20 UTC / GMT)Routine maintenance is running long tonight. We're working to restore the site as quickly as possible. - jbyers Update we've tracked down a systems problem that's held up bringing the site back online. The good news is that the problem is getting clearer; will advise as we get closer. - jbyers Update 2 We're back. Thanks for bearing with us, and we're sorry to have caused you any difficulty this evening. - jbyers
18 Jan 2009 6:10 AM PST (14:10 UTC / GMT)A slowdown caused our webservers to show site-down messages from approximately 5:52 AM to 6:05 AM PST. We've identified and fixed the problem.- jbyers
7 Jan 2009 8:30 AM PST (16:30 UTC / GMT)A database server failure caused the site to go down and visitors to see 500 error pages. We've failed over to a secondary database with no loss of data. Thanks for your patience. - jbyers
19 Dec 2008 4:26 PM PST (00:26 UTC / GMT)A brief bit of network instability caused some visitors to see site down pages for the last three minutes. This is now fixed. - jbyers
12 Dec 2008 10:05 PM PST (06:05 UTC / GMT)We're upgrading the site, back online momentarily. Update - Done! Thanks for your patience. - jbyers
9 Dec 2008 7:45 AM PST (15:45 UTC / GMT)We're facing a network failure at our hosting provider that's taken Wikispaces offline. We're working as quickly as possible with our hosting provider to work this out. We'll keep you apprised of the details. Update - a router failure at our hosting provider caused this outage, lasting from 7:40 AM PST - 7:56 AM PST. We're working with them to understand the root cause of this failure. Update 2 As of 8:28 AM PST, we're seeing a recurrence of the same problem. Will advise. Update 3 our provider is working with Cisco TAC to resolve the problem, we're hopeful that networking will be restored soon. Update 4 Networking is partially restored, we're bringing the site back up in pieces. Update 5 as of 10:06 AM PST, we're back online. Thanks for your patience. - jbyers
Reliability Over the Last 365 Days
99.948%
Percentage of time Wikispaces was up in the last 365 days, excluding scheduled maintenance. During this period, there were 233 minutes of scheduled maintenance and 273 minutes of unscheduled downtime. View the last 30 days 90 days 180 days.
Data is based on both our internal monitoring tools and three independent external monitoring services. In combination, we're tracking the performance of Wikispaces from over 20 monitoring sites around the world.
